UX Design Audit

Reveal obstacles, discover opportunities, and align your team to build a better customer experience.

A health check for your digital experience

User Interviews

Journey map

UX Score

Actionable Recommendations

A process that delivers

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Step 1

We interview your customers

We start by understanding your business goals to align your app design with strategic objectives and user needs.

Step 2

We review digital touch-points

Our design process begins with wireframing lo-fi concepts, ensuring a structured foundation for the app's layout and functionality.

Step 3

We analyze opportunities

We then move on to creating interactive prototypes that provide a tangible representation of the app's user experience.

Step 4

We share recommendations

Prior to development, we conduct stakeholder testing to gather valuable feedback and refine the design, ensuring it meets both your goals and user expectations.

4 signs you need a Design Audit

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Declining conversions or low retention

If you've noticed people aren't sticking around or converting like they used to, it's a pretty clear sign that something's not quite right. A UX audit can dig deep to uncover what's causing the problem and give you actionable steps to make things better.

Frequent user complaints

When users are constantly telling you about problems they're facing on your platform, it's like a flashing warning sign. A UX audit can help you pinpoint exactly what's causing their frustration and guide you on how to make things smoother for them.

Outdated or inconsistent design

Nobody wants to feel like their website or app is stuck in the past while competitors are racing ahead. A UX audit can identify areas where your design could use a refresh, helping you stay competitive and keeping your users engaged.

New product or feature launch

So, you're about to launch something new and exciting? That's great! But before you hit that launch button, a UX audit can ensure that the user experience is top-notch. It'll catch any potential hiccups before your users ever see them.

Their thoughtful design thinking not only addressed my problem effectively but also made the entire process collaborative and engaging. I couldn't be more pleased.
Greg Hudnall Jr.

COO, Hope Squad

Check the health of your brand’s digital experience and chart a course to success

Align your team

Understanding the big picture and customer perspectives will help get everyone moving in the same direction and sharing the same goal.

Save time and resources

An effective audit will save you from wasting time, effort, and resources by removing the guesswork and helping you know what to improve and where to start.

Attract, delight, and retain

Gaining insights into customer expectations better equips you to improve their experience, attract new customers, and foster brand loyalty.

Reveal obstacles, discover opportunities, and align your team

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