Bain / Qualtrics
Qualtrics Outer Loop App
The Outer Loop app within Qualtrics helps companies prioritize and manage customer experience improvements across their organization. It does this by identifying opportunities based on customer feedback then making sure information is captured and routed to the appropriate decision-makers and performers. Outer Loop is part of the Qualtrics platform, it is a critical component of Net Promoter System of closed-loop feedback.
What we did
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“I appreciate Bridger's responsiveness, creativity, and ability to deliver”
Vasili Kharchenko, Project manager at Bain Next Gen