Bain
NPSx Kinetics App
Kinetics combines financial, customer experience, and operational data to reveal customer experience (CX) opportunities. It specializes in the discovery, analysis, and prioritization of CX issues. It also democratizes access to data across the company. Kinetics is able to predict the future trend of a product with customer and market data, with that it will help to drive business growth by facilitating customer experience improvements.
What we did
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UXUI
User Research
Journey Workshops
User Testing
Visual Design
Bridger was brilliant at driving the design work on our side. They assimilated with our team and led the design very well. They put us in a great position to move forward!
Rajini Sockanathan, Operations Manager at Bain
